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FAQ - Full List

Q:What are your payment methods?
A:We accept cheques, money orders and bank drafts made out to TenderDirect Sdn Bhd. Your account will be activated upon clearance of the cheque.

For immediate activation, you can Debit Directly into any Maybank branch (Account No: 514075433042)in Malaysia or Singapore and fax us the bank-in slip.

If you pay by Maybank2U, please email or fax us the transaction record.

help category: 3. Subscriber Information > Payment > Methods




Q:Do you accept payment by credit cards?
A:Due to security reasons, we have stopped supporting payments by credit cards.
Nevertheless, we can still process your credit card payment through a third party merchant account (Card-Pay from BSN). Please let us know if you wish to pay by credit card and we will arrange it for you.
help category: 3. Subscriber Information > Payment > Methods




Q:I have made payment by direct debit but am not able to access the system. What is the matter?
A:If you made payment by Direct Debit into our Maybank account, please let us know immediately by faxing us the bank-in slip. Your account will be activated immediately upon payment confirmation.
help category: 3. Subscriber Information > Payment > Notification



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