Frequently Asked Questions | |||||
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Q: | During my subscription, can I change my package? (Example from fax to email) | |
A: | Yes, you can. Just contact our customer care officers and we will arrange it for you. If the new package value is less than the amount you have paid, we will credit your account accordingly. | |
help category: 3. Subscriber Information > Package > Changes | ||
Q: | How do I change my password? | |
A: | At the top bar of your page is a Members Corner (Sudut Ahli) option. Click on this link to access various member options including Password Change. You will need to enter your existing password followed by your new password in the form provided. Your new password is in effect the minute you confirm your change. | |
help category: 4. Using TenderDirect > Password > Change | ||
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