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Frequently Asked Questions | ||||
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Frequently Asked Questions | ||||
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| Q: | I have completed the registration form but nothing happens | |
| A: | Please make sure you have read and consented to our Terms of Service (you will need to tick on the little box to confirm your acceptance) and click on the confirm button at the bottom.
If your registration is accepted, a confirmation is posted on the following page and your login and password information would have been sent to you by email. If you are still having problems with the registration process, please feel free to call us for assistance. | |
| help category: 2. Free 7-Day Trial > Registration > Problems | ||
| Q: | I have tried to login in but the screen says there is a problem with my account. What is the matter? | |
| A: | The most common problem is that your account has either expired or is not activated. Please note the message on the screen and call us for assistance. | |
| help category: 4. Using TenderDirect > Login > Problems | ||
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