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Frequently Asked Questions | ||||
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Frequently Asked Questions | ||||
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| Q: | During my subscription, can I change my package? (Example from fax to email) | |
| A: | Yes, you can. Just contact our customer care officers and we will arrange it for you. If the new package value is less than the amount you have paid, we will credit your account accordingly. | |
| help category: 3. Subscriber Information > Package > Changes | ||
| Q: | I am not familiar with the Internet. Can I still receive tender information? | |
| A: | Yes, you can with our Fax service, which will send you tenders daily. You will need your fax machine dedicated to receive tender despatches especially between 8.30am to 11.00am every working day. | |
| help category: 3. Subscriber Information > Package > Fax | ||
| Q: | What types of subscription packages are available? | |
| A: | You can choose to receive our tenders daily by EMAIL, FAX, SMS or a combination of these. Alternatively, if you are net savvy and want to login everyday for your tenders, you can subscribe to our ONLINE only package. Please refer to our rate card | |
| help category: 3. Subscriber Information > Package > Options | ||
| Q: | Can I subscribe for just one month? | |
| A: | Our minimum package is for three months. At the moment we are not offering monthly subscription packages. | |
| help category: 3. Subscriber Information > Package > Period | ||
| Q: | How much does a TenderDirect subscription cost? | |
| A: | A basic ONLINE subscription costs RM30 per month. Tenders broadcasted by email cost an additional RM20 per month while faxed tenders costs an additional RM30 per month. Please refer to detailed rates available at http://www.tenderdirect.com.my/bm/pemasaran/c_rate.htm. | |
| help category: 3. Subscriber Information > Package > Subscription Fees | ||
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